New Oversized Pilot Sunglasses Women Men Vintage Brand Designer One Piece Sun Glasses Female Beach Goggles Oculos UV400
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
My $372 Scratched Glasses Nightmare: A Customer Service Horror Story! 😤
Let me share my terrible online shopping experience, hoping it serves as a cautionary tale for everyone. I spent $372 on scratched glasses and tried to start a return/exchange, but it's been an absolute nightmare. I spent two days trying to talk to a human with no luck, and I never received the return label the bot kept promising to send to my email. Even after finally talking to a human, they sent the wrong information for the return! This level of ineptitude is truly astonishing. I felt compelled to leave this review and engage with customer service because this issue is still not resolved, and I need a proper resolution for these defective glasses.
Customer: Hello, I'm calling about an order for scratched glasses I received. I've been trying for two days to get a return label, and the bot keeps sending it to an email I'm not receiving. This is incredibly frustrating. CS Rep: I apologize for the difficulty you've experienced reaching us and for the issue with your return label. Can I please get your order number so I can look into this for you? Customer: My order number is [Customer Provides Order Number]. And frankly, this is unacceptable. I've already talked to someone, and they sent the wrong return information for the return. I just want to return these scratched glasses and get my money back. CS Rep: I see the notes here. It appears there was a mix-up with the initial return instructions, and I am so sorry for that error. I'm generating a new return label for you now, and I will personally ensure it is sent to the correct email address you provided on file. We will process your refund as soon as the glasses are received back at our facility. Customer: So, this time it will actually work? I'm out $372 for glasses I can't even wear. I really hope this gets resolved quickly because this entire process has been a waste of my time and extremely disappointing. CS Rep: Yes, I am confirming the email address now and sending it. You should receive it within the next few minutes. We truly value your business and understand your frustration. Please accept our deepest apologies for the inconvenience. We'll do our best to expedite the refund process once the return is initiated.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of a frustrating and unresolved customer service ordeal.
From Online Glasses Nightmare to Eyewear Heaven: Mozaer.com Restored My Faith! 🤩
Having just enjoyed the perfect sunny day, I can't stress enough how much the right accessories can enhance your experience – and your style. My secret to staying chic and protected? These incredible Oversized Pilot Sunglasses. They effortlessly blend vintage charm with modern UV400 protection, making them the ultimate statement piece for any adventure. Ready to elevate your look and shield your eyes in style? Find yours now by clicking the link! My last online glasses purchase was an absolute nightmare 😤. I spent $372 on scratched glasses and then faced two days of trying to talk to a human, a bot that never sent the return label, and finally, incorrect return information! It was incredibly frustrating and a complete waste of my time ðŸ˜. I swore I wouldn't buy glasses online again.
However, after that terrible experience, I still needed new eyewear. I was hesitant, but I saw some promising reviews for Mozaer.com and decided to give online shopping one last try 🤔. I'm so glad I did!
The ordering process was easy. My eyeglass prescription was transferred to the Mozaer.com site, I picked the frames I wanted, and my glasses arrived as ordered. I even spoke to a customer service representative, who confirmed my order specs. The whole buying/ordering experience was great. The pricing for my bi-focal lenses was less than any store I visited. I would highly recommend this business.
Mozaer.com truly delivered. The quality of my new sunglasses is fantastic ✨, especially for the price. Their customer service was a breath of fresh air – responsive and actually helpful, unlike my previous ordeal. The entire process was so smooth and efficient, making it a genuinely positive experience. I finally have a reliable place to get my eyewear! 😃
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