1.61 Single Vision Aspheric Optical Eyeglasses Lenses Prescription Lens Spectacles Frame AR Coating and Anti-Scratch Resistant
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
A $372 Nightmare: 2 Days, Countless Bots, and Zero Help 😡
My online shopping experience was an absolute nightmare, and I’m sharing this as a warning to others. After spending a significant amount of money, I was met with a defective product and a customer service system designed to exhaust you into submission. My feeling on this whole ordeal is simple: Been trying for 2 days to TALK TO A HUMAN to fix an issue…no luck. Will NOT be buying from them again. Spent $372 on SCRATCHED glasses and tried to start a return/exchange. Never received the return label and the “bot” just continues to send it to my email, that I never received! I had no choice but to keep calling until I finally got a real person on the line to demand a resolution.
Customer: I've spent two days trying to get a return label for the $372 scratched glasses you sent me. Your automated system is a complete joke. CS Rep: I am incredibly sorry to hear about the scratched lenses and the immense frustration our system has caused you. That is not the experience we want for our customers. Let me fix this for you immediately. Customer: You better. I’ve wasted enough time. If this isn't sorted out on this call, my next one is to my lawyer. I want a working return label in my inbox, now. CS Rep: I completely understand. I have bypassed the automated system and just manually emailed you a new return label. I've also placed a high-priority note on your file to process the refund the moment it arrives. Could you please confirm you've received it? Customer: It's here. Finally. We'll see if you actually follow through with the refund. This has been a disaster from start to finish. CS Rep: You have my assurance that it will be handled promptly. I've provided my direct extension in the email should you have any other issues. Again, I sincerely apologize for this entire experience.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a $372 Nightmare to a Dream Come True: This Company Restored My Faith in Online Shopping ✨
This newfound clarity and comfort I've been enjoying isn't just a lucky accident; it’s the result of finally finding the perfect eyewear solution. For anyone tired of dealing with glare, annoying scratches, and lenses that just don't feel right, discovering a pair of high-quality Custom Prescription Lenses can be a total game-changer. If you're ready to see the world more clearly and comfortably, you have to see what I'm talking about. My last attempt at buying glasses online was an absolute nightmare. 😤 I spent over $370 only to receive a pair with scratched lenses. What followed was a two-day battle with an automated bot system, trying desperately to speak to a human and get a simple return label. The entire ordeal was so exhausting and infuriating that I swore I would never buy glasses from an online retailer again. ðŸ˜
After a few months, however, a friend recommended Mozaer.com, insisting their quality and service were different. Skeptical but in need of a new pair, I cautiously decided to give it one last try. 🤔
I am so incredibly glad I did! My experience was the polar opposite of the last one. It was exactly like a review I had read: "Received my order in a timely manner, and they are a nice quality frame and the lenses were perfect. Everything was clear the first time I put them on."
This perfectly describes my purchase. The website was seamless, the ordering process was a breeze, and the glasses arrived quickly in flawless condition. The quality is outstanding, especially considering the affordable price. The whole experience has restored my faith in online eyewear shopping. I'm already planning on getting a pair of reading glasses for my father from here. What a relief to find a company that actually gets it right! ✨😃
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