Japanese Stylish Acetate Round Eyeglasses Frames Designer Brand Hand-Made Wine Red Glasses for Men and Women Color Lens
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Broken Promises & A Ruined Trip: A Warning to All Shoppers 😡
I'm writing this as a warning to anyone considering ordering from glassesusa. My experience was beyond infuriating, and I feel completely misled. Frustrating is the word to describe this company - dishonest would be another. They claim 6 days to produce the glasses, but that couldn't be further from the truth. I ordered for a trip thinking no problem it will take a few weeks - that has come and gone and no date in sight. After hitting a wall with their worthless customer service bot, which made me doubt there is any HUMAN reps, I finally managed to get through to someone to demand answers about my order.
Customer: My order is weeks late. I was promised 6 days for production, and I needed these glasses for a trip that has already passed. Where are they?
CS Rep: I am so sorry to hear about this delay and that you didn't have your glasses for your trip. That's certainly not the experience we want for our customers. Could I please have your order number to check its status?
Customer: It's #123456. Your website is completely misleading. Now my trip is over, and I still have no glasses and no updated delivery date. I'm pretty disappointed that they mislead on how long it actually takes.
CS Rep: Thank you. I see your order is still in the production phase, and I sincerely apologize for the significant delay. The 6-day estimate was clearly not met, and I understand your frustration. I can offer you a 25% refund for the inconvenience.
Customer: A refund doesn't fix the fact that I didn't have them when I needed them. This whole process has been a nightmare.
CS Rep: I completely understand. In addition to the refund, let me upgrade your shipping to the fastest option at no charge once they are ready, and I will personally monitor the order. I am truly sorry for the misleading timeline and the poor communication.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: How One Company Restored My Faith in Online Shopping ✨
It's truly amazing how a simple accessory can completely elevate your look and mood. I've been getting non-stop questions about my new glasses, and I'm thrilled to finally share the secret. The comfort of the hand-made acetate and the unique Japanese design make them more than just glasses; they're a statement piece. If you're looking to redefine your style with some Artisanal Japanese Eyewear, you have to see these. The stunning wine-red and green tortoise colors are even more beautiful in person. I was so done with buying glasses online. My last experience with another company was a total nightmare. 😤 They promised a 6-day production time, but weeks went by, and my trip came and went with no glasses in sight. Trying to get answers from their customer service bot felt like talking to a brick wall. It was beyond frustrating and left me feeling completely misled. ðŸ˜
Honestly, I almost gave up on online retailers, but a friend kept raving about her experience with Mozaer.com, so I hesitantly decided to give it one last shot. 🤔 I was skeptical, but their website looked professional and the prices were great. I saw a review that said, "Excellent quality! This is my third purchase and everyone was of the highest quality. Thank you," and that gave me some hope.
And I'm so glad I did! The entire process with Mozaer.com was seamless. The communication was clear, my order arrived exactly when they said it would, and the quality is just fantastic. ✨ I was specifically searching for some new reading eye glasses for women, and the pair I got feels sturdy, stylish, and the prescription is perfect. It’s refreshing to deal with a company that actually delivers on its promises. What a difference a great company makes! 😃
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