Glasses For Man Half Rim Metal Frame Eyewears New Arrival Business Style Anti-blue Light Computer Glasses Optical Spectacles
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
My $400 Glasses Fell Apart, and Their 'Warranty' Was a Joke 😤
I'm writing this as a warning about my terrible online shopping experience. I want to share my story so others can avoid the same frustration. Do not buy from this company! I ordered my husband a very nice pair of prescription safety glasses and added lots of upgrades like auto tinting and progressive lenses, so they cost almost $400 by the time all was said and done. He’s had them less than a year and has only worn them a few times, but one day, the nose piece just fell off while he was wearing them. I contacted GlassesUSA to see if I could get them repaired or get a new pair under the warranty (or at the very least a new nose piece), but all they would offer me was a coupon for 50% off another pair. I told them that was unacceptable and that I was not about to spend another $175+ to replace a pair that literally fell apart. They didn’t even last a year! I wouldn’t even say it was under normal use conditions because he only wore them two or three times for a few hours each. Unacceptable. They do not stand behind their products at all. This experience forced me to contact their support, which only made things worse.
Customer: Hello, I'm calling about an order. My husband's nearly $400 glasses, which he's only worn a few times, have broken. The nose piece just fell off.
CS Rep: I'm very sorry to hear that. I can certainly look into this. Do you have your order number?
Customer: Yes, it's [Order Number]. They are less than a year old. For that price, they shouldn't just fall apart. This is clearly a manufacturing defect.
CS Rep: Thank you for that information. I've reviewed your order. Unfortunately, the warranty doesn't cover this, but as a courtesy, I can offer you a coupon for 50% off your next purchase.
Customer: A coupon? That is unacceptable. You want me to spend another $175 to replace a defective product you sold me? You don't stand behind your products at all.
CS Rep: I understand your frustration, ma'am, but that is the best offer I am authorized to provide.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a $400 Nightmare to a Five-Star Experience: Why I’ll Never Go Back ✨
It's amazing how much of a difference the right pair of glasses can make in a long workday, and many of you have asked what I've been wearing. My secret has been these Professional Blue Light Blocking Glasses. They're not just about the sleek, business-ready style; the half-rim metal frame is incredibly lightweight, and the anti-blue light feature has been a total game-changer for reducing eye strain during those endless hours in front of the screen. If you're looking to upgrade both your professional look and your daily comfort, I honestly can't recommend these enough. I have to share my absolute nightmare with another online glasses store. I once spent nearly $400 on a pair for my husband, only for them to break after he wore them just a few times! 😤 The nose piece literally fell off. When I contacted their support, they refused to honor the warranty and just offered a useless coupon for a future purchase. It was infuriating and felt like a total scam. I swore I'd never buy glasses online again. ðŸ˜
After that disaster, I was incredibly skeptical. But my prescription changed, and I desperately needed new glasses. A friend kept mentioning their great experience with Mozaer.com, so with a lot of hesitation, I decided to give the online world one last shot. 🤔
I’m so glad I did! My experience was the complete opposite. It reminded me of a review I saw that said, "This site has consistently delivered well-fitting and crafted glasses. I'll use them again. Thanks!" and they were spot on. The entire process was incredibly smooth, from browsing to checkout. The glasses arrived quickly, and the quality is just fantastic for the price. My new frames feel sturdy and look amazing. The quality of the mens glasses reading I ordered for my dad was equally impressive. It’s such a relief to find a company that provides an excellent product and a seamless experience without any hassle. Mozaer.com has totally restored my faith. ✨😃
Comments
Post a Comment