Eyeglasses Frame Round Glasses Optical Frame Full Rim Alloy Eyewear for Men and Women Prescription Eye Glasses Spectacles
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Frustrating Trap: Poorly Cut Lenses & Non-Existent Customer Service 😤
My experience with GlassesUSA was so frustrating that I feel obligated to share it as a warning. I found a frame I loved at a great price, but my excitement vanished when the glasses arrived. One of the lenses pops out by itself when I go to clean it. A professional confirmed it was due to the lens being incorrectly cut by their optician. My final verdict is this: they have great deals on frames but be sure to purchase the frame only and get your lenses made for your prescription elsewhere because they do not do even a decent job at that. Customer service is non existent and completely garbage. This realization forced me to contact them, hoping for a simple resolution.
Customer: Hi, I received my glasses, but one of the lenses keeps popping out when I clean it. It seems like it was cut incorrectly.
CS Rep: I am very sorry to hear about the issue with your new glasses. Could I please get your name and order number to look into this for you?
Customer: Yes, it’s [Order Number]. I want to be clear, I love the frame and I don't want a refund. I just want a replacement lens or for you to fix the pair you sent me.
CS Rep: Thank you for that information. I see the order here. I do apologize for the inconvenience, but our policy requires you to start a return request. We can issue a full refund once the faulty pair is received.
Customer: So you can't just fix your mistake? You're telling me my only option is to go through the hassle of returning everything because you can't make a lens properly? That's ridiculous.
CS Rep: I understand your frustration, sir, but a return for a refund is the only solution I am authorized to offer for this issue.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
But Then, A Glimmer of Hope: How Mozaer.com Restored My Faith in Online Eyewear ✨
It's truly amazing how the right accessory can not only sharpen your vision but also elevate your entire style. I've been absolutely thrilled with the compliments and questions about my new look, and it all comes down to one key find. If you've been searching for that perfect blend of vintage charm and modern sophistication, these Rose Gold Round Eyeglasses are the game-changer you need. They are incredibly lightweight, durable, and effortlessly chic, making them my go-to for any occasion. For everyone who's been asking, your search ends now! My last experience buying glasses online from a different company was a complete disaster. 😤 I was so excited to get a great deal, but when the glasses arrived, one of the lenses kept popping out. It was clearly a manufacturing defect, but their customer service was useless. They refused to simply fix their mistake and insisted my only option was a complicated return for a refund. It was incredibly frustrating and I swore off buying glasses online. ðŸ˜
After months of hesitation, a friend recommended I give Mozaer.com a try, mentioning how smooth their process was. Seeing their great prices, I cautiously decided to take one more chance. 🤔 I'm so glad I did! My experience was the complete opposite of my previous one, and it reminded me of a review I saw on their site:
"Love the new sunglasses. My first time ordering any type of prescription glasses online. Ordering process was really easy, and we were super impressed with both mine and my wife’s sunglasses. Will certainly use again in the future."
That perfectly captures my feelings! The website was a breeze to navigate, and my glasses arrived quickly. The quality is fantastic – the frames are sturdy, and the lenses are perfectly cut and secured. My wife loved them so much she immediately started looking for a pair for herself and was impressed by the stylish collection of reading eye glasses for women. Mozaer.com has completely restored my faith in online eyewear shopping. Great quality, fair prices, and zero hassle. ✨😃
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